Shipping Policy

At Nakshatra Trendlooms, we carefully pack every order to ensure your sarees reach you safely and in excellent condition. Please read our Shipping Policy before placing your order.

1. Order Processing

Orders are processed and prepared for dispatch after successful order confirmation and payment, where applicable.

We make every effort to process and dispatch orders as quickly as possible.

2. Delivery Timeline

Orders are generally delivered within 7–14 days from the date of order confirmation.

Delivery timelines may vary depending on the customer's location, courier availability, weather conditions, holidays, public disruptions, and other circumstances beyond our control.

3. Shipping Address

Customers are responsible for providing accurate and complete delivery information, including:

• Full name.

• Complete delivery address.

• City, state, and PIN code.

• Valid phone number.

Nakshatra Trendlooms will not be responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.

4. Order Tracking

Once your order has been dispatched, tracking details may be shared with you through the contact information provided during checkout.

Customers can use the tracking information to monitor the status of their shipment.

5. Delivery Delays

While we aim to deliver orders within 7–14 days, unforeseen circumstances may occasionally cause delays.

These may include:

• Courier or logistics delays.

• Extreme weather conditions.

• Public holidays.

• Natural disasters.

• Transportation disruptions.

• Incorrect or incomplete delivery information.

• Events beyond our reasonable control.

We appreciate your patience in such situations.

6. Damaged Package

If the package appears damaged, opened, or tampered with at the time of delivery, customers are advised to record a continuous, unedited unboxing video from the unopened package through the opening of the parcel.

Any damage or product-related issue should be reported to Nakshatra Trendlooms within 48 hours of delivery, in accordance with our Return & Exchange Policy.

7. Failed Delivery

If a delivery attempt fails because the customer is unavailable, provides an incorrect address or phone number, or otherwise cannot receive the shipment, additional delivery attempts may be made by the courier partner.

Any additional charges arising from incorrect customer information or repeated delivery attempts may be the customer's responsibility, where applicable.

8. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before the order is placed.

Shipping charges may vary depending on the delivery location, order value, shipping method, or other applicable factors.

9. Delivery Completion

An order will be considered delivered once the courier partner records the shipment as successfully delivered to the provided delivery address.

Customers are advised to verify the contents of the package immediately after receiving it.

10. Contact Us

For questions regarding your shipment or delivery status, please contact Nakshatra Trendlooms using the contact details provided on our website.

By placing an order with Nakshatra Trendlooms, you acknowledge and agree to the terms of this Shipping Policy.